domestic solar energy

Today's report in the Independent concurs with our experience of getting a solar hot water system installed about 6 years ago now by Smart Energy UK. Although their own assessor said our house needed 2 panels facing in 2 directions to make the most of the sun, the SE installers turned up and installed only one panel. This has meant we lose the sun too early in the day to heat the water for the morning. We have complained several times but have never managed to get the firm to do anything about it. As with so many other issues, there needs to be regulatory bodies (as there are with tourism for example) to safeguard the public from cowboy operators who are not interested in follow-up.